Returns Center

How it Works

Select the items to return

Get a refund confirmation

Send it off (in original packaging) when you can

Common Returns Questions

Is it easy to return items?

Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

How soon will I get my refund?

Once your items are inspected by the store, you'll get your refund typically within 48 hours.

What items are returnable?

Most items purchased in the last 20 days are eligible for return. See if your item is eligible using the form above. If your item was released with a launch date, it qualifies as a release product and is not eligible for return.

What items are non-refundable?

  • Items marked as final sale.
  • Any footwear or apparel with a release date is final sale.
  • Deeply discounted or sale items marked as final sale.
  • Products that are not responsibly shipped back in the same packaging the item was originally received in.
  • Products that were opened or the packaging is no longer in sellable condition.
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